Heading into 2020, there was global buzz around digital transformation—from AI and automation to customer experience and eCommerce. Now, as companies scramble to conduct business in a new (and more virtual) reality, digital transformation projects are not only still getting the green light, but many of them are at the heart of business recovery—survival, even.
Digital and process changes to automate operations, facilitate customer interactions, leverage data, or enable a remote workforce require more than just plugging in new technologies. These large-scale, multifaceted business transformations require strategy and planning across teams, culture changes, and implementation of new ways to work. We’ve compiled a selection of insightful thought leadership from some of BTG’s independent experts in growth, HR, operations, and IT strategy in order to provide a holistic look at the fundamentals of implementing successful transformations.
Table of Contents
Part 1: What is Digital Change Management?
Assembling a digital transformation toolkit
Part 2: Preparing for a Successful Business Transformation
How to evaluate and enhance your transformation fitness
Part 3: Agile for Transformations
When and how to employ Agile techniques to foster change
Part 4: Five Transformation Mistakes to Avoid
Why there are no shortcuts to successful corporate transformation
Part 5: How to Accelerate Your Next Digital Transformation
A holistic approach to aligning business and IT