Jeff Harrop
Jeff Harrop is an independent consultant who helps retail clients and their suppliers integrate their supply chain, planning all inventory, capacities, and resources with a single set of numbers. With his business partner, Mike Doherty, he's co-founder of Demand Clarity (http://demandclarity.com) and co-author of "Flowcasting the Retail Supply Chain" (http://demandclarity.com/flowcasting-the-retail-supply-chain).
-
How Focusing on Speed Can Kill Your Customer Service
Speed kills. Retailers with brick-and-mortar operations are always trying to keep the checkout lines moving and get customers out the door as quickly as possible. Many collect time stamps on their...
Read
-
Loading More...