Retail Resources

Top retail companies constantly seek new ways to reach customers in a cluttered, competitive landscape. Own your market with these expert resources and help from our on-demand retail consultants with traditional-firm training and on-the-ground operating experience.

  • How Focusing on Speed Can Kill Your Customer Service

    How Focusing on Speed Can Kill Your Customer Service

    Speed kills. Retailers with brick-and-mortar operations are always trying to keep the checkout lines moving and get customers out the door as quickly as possible. Many collect time stamps on their...

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  • Flowcasting: Digitizing the Retail Supply Chain

    Flowcasting: Digitizing the Retail Supply Chain

    The retail supply chain is under siege. A number of recent trends have placed significant onus and pressure on retail supply chain performance.

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  • Business Talent Group Overview

    Business Talent Group Overview

    Business Talent Group (BTG) is the leading marketplace that connects independent management consultants, subject matter experts, and executives with top companies to solve their biggest problems.

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  • New Research Shows Companies Tap Gig Economy Consultants to Fuel Growth and Innovation

    New Research Shows Companies Tap Gig Economy Consultants to Fuel Growth and Innovation

    Data from Business Talent Group shows how gig economy consultants are filling skill and knowledge gaps for F1000 companies.

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  • Marketing to Millennials? Three Things You Need To Get Right.

    Marketing to Millennials? Three Things You Need To Get Right.

    If you’re marketing to millennials (and trying to reach today’s most lucrative customer segment) you probably already know you need to bring it with your digital media, leveraging social channels...

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  • [eBook] Digitally Connecting the Retail Supply Chain

    [eBook] Digitally Connecting the Retail Supply Chain

    It’s no secret that today’s consumers are demanding. Spoiled by near infinite choice, expecting to be able to purchase anything at any time, from any device or location—and at the lowest price...

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  • Business Talent Group Skills Index 2018

    Business Talent Group Skills Index 2018

    The world’s top companies are increasingly relying on high-end freelance talent for mission-critical projects. The BTG Skills Index ranks the most requested and fastest growing consulting skills.

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  • The Independent Consulting Economy 2017 - Spotlight on Retail

    The Independent Consulting Economy 2017 - Spotlight on Retail

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  • Winning in New Markets: 7 Essentials to Boost the Success of Your Next Market Adjacency Strategy

    Winning in New Markets: 7 Essentials to Boost the Success of Your Next Market Adjacency Strategy

    Many companies have delivered sustained growth by expanding beyond their core business and into adjacent markets.

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  • Voice of the Customer: Best Practices

    Voice of the Customer: Best Practices

    Trying to improve your customer experience? Start by listening—to their opinions, goals, concerns, and expectations. The trick, of course, is what comes next. That’s where Voice-of-the-Customer (VOC)

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  • On-Demand I.Q.: Winning the war for talent in the gig economy

    On-Demand I.Q.: Winning the war for talent in the gig economy

    The nature of work—how it’s done and by whom—is changing. Independent talent is on the rise, especially at the high end, where super-skilled executives and consultants dwell.

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  • Top 3 Business Problems – June

    Top 3 Business Problems – June

    At BTG, we help clients address all sorts of business problems from developing a retail strategy to accelerating growth in new markets. Here are 3 of the most interesting challenges we saw this...

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  • Retail Pricing Pilot

    Retail Pricing Pilot

    The VP of Omnichannel Operations at a F500 clothing retailer was updating pricing models to incorporate consumer behavior across channels. Business Talent Group’s pricing specialist built and...

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  • Managing Multiple Transformations

    Managing Multiple Transformations

    A Fortune 1000 retailer had taken on a number of global transformation initiatives—including ERP, inventory and procurement, and merchandising and sourcing projects—with multiple consulting firms....

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  • Accelerating Growth in Latin America

    Accelerating Growth in Latin America

    A global retailer was trying to nurture its Latin American business to a new level of profit. Outlets in Brazil and Mexico had shown promise, but the company’s Head of Strategy needed help...

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  • Establishing an Enterprise PMO

    Establishing an Enterprise PMO

    A vertically organized Fortune 500 retailer was setting up an Enterprise Project Management Office. How could the company cut across segments to drive consistent and meaningful change? The VP of...

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  • Piloting a Megacity Retail Strategy

    Piloting a Megacity Retail Strategy

    A global retailer had recently launched an initiative to synthesize data across its portfolio of brands—and create an integrated growth strategy that would take each brand into the global...

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  • Systems Migration Strategy

    Systems Migration Strategy

    The head of strategy at a global retail giant had been asked to implement a systems migration plan—something he’d never done before. He needed someone with experience to validate his assumptions...

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  • Launching a Private Label Franchise

    Launching a Private Label Franchise

    A national multi-unit retailer was re-launching its private label franchise. A big consulting firm had set the strategy, but the merchandising team was struggling to execute it. Business Talent...

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