Top 3 Business Problems – May

May 18, 2016 Leah Hoffmann

business problems: desk caddy filled with pens, post-its, tape, pencils, markers

At BTG, we help clients address all sorts of business problems from payer strategy to relocation.

Here are 3 of the most interesting challenges we saw this May…

Overseeing a big relocation


A global Life Sciences company was relocating after a split. The head of business operations needed help coordinating 12 different workstreams related to the move, including office stacking, food service, IT, infrastructure, and more… at 4 different offices across the country.

Independent consultants excel on fluid, fast-paced projects, and the senior program manager BTG delivered was no exception. Trained at Accenture and CSC, he previously helped split processes and infrastructure at a European Life Sciences company. On this engagement, he needed little oversight as he coordinated deliverables and guided decisions in a time of transition. As the project continued and the company’s needs evolved, he was joined by additional change management experts, whose work he also coordinated.

Hematology Market Planning

Acanthocytes, Peripheral Blood

The dynamic culture at this biotech company creates opportunities for employees as they rotate responsibilities and projects. It also creates opportunities for the external consultants the company relies on to supplement internal teams and minimize disruptions to productivity.

In one recent example, the company’s Market Planning group tasked BTG with helping it manage a major researching and forecasting initiative. We delivered a former IMS engagement manager and experienced life sciences strategist who has worked with both startups and global companies. In a compact, 6-month project, she led day-to-day responsibilities for one of their hematology brands, including forecasting, market research, and executive-level presentations. Eventually, an internal resource was promoted into the role, and she offered additional coaching and guidance to make sure that the transition was seamless.

Revamping the payer strategy


The head of strategy at a health services company had ambitious plans for growth, but needed to mitigate risk by re-examining his payer strategy. Unfortunately, his internal team was overstretched, and he wasn’t interested in paying a premium to hire a big consulting firm.

Instead, he embraced the leaner and more agile solution BTG put together: a single ex-McKinsey health specialist who worked alongside his team, supported by an analyst to help pull and assess the data. In 3 months, the team delivered an objective summary of external trends and context before reviewing current practices and crafting a plan for the future.


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About the Author

Leah Hoffmann

Leah Hoffmann is a former journalist who has worked for and The Economist. She is passionate about clear thinking, sharp writing, and strong points of view.

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