2023 Talent Trends: Insurance

April 4, 2023

Each year, Business Talent Group releases the High-End Independent Talent Report, looking across industries and business functions to analyze how business leaders deploy top independent talent to fill critical skill, expertise, and leadership gaps. Here are the key insurance trends for 2023.

Insurance leaders are facing a need for transformation to ensure sustainable growth amid economic uncertainty. Proactive companies are responding by enhancing their digital capabilities, improving the customer experience, diversifying business lines, and prioritizing environmental, social, and governance (ESG) as a competitive differentiator. By tapping on-demand talent, insurance leaders can ensure success across these projects and more.


2023 Insurance Trends - Independent Talent Project Categories pie chart
42% Strategy
16% Operations
23% Transformation
15% Organization
4% Interim Leadership


IT and Tech Transformation

Innovation and R&D

Human Capital

Business Processes

Opportunity Assessment



Innovation Strategy

Process Optimization and Transformation

Market Landscape and Research

Compensation Strategy

Database Architecture and Data Management


  • Manage the implementation of a new digital tool to enhance reporting, streamline back-office operations, and improve the client experience
  • Run, scale, and evolve an innovation training program to advance ideation
  • Formalize and standardize job descriptions and compensation plans across acquired independent marketing organizations
  • Develop and test an MVP website and customer portal for a new product
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