Trends by Function: Operations

Each year, Business Talent Group releases our High-End Independent Talent Report, looking across industries and business functions to analyze how business leaders deploy independent consultants, executives, experts, and project managers to complete critical work and meet their goals. Here are the top trends in how operations leaders deployed these highly skilled talent in 2020.

From AI to IoT, new processes and technologies hold a lot of promise. But how best to take advantage of them? Operations leaders are turning to independent experts for practical advice on data center consolidation, last-mile delivery, and forecasting—as well as project management support to successfully implement the changes.


45% Operations
34% Strategy
12% Transformation
5% Interim Executive
4% Organization



Business Processes

Supply Chain

Business Intelligence and Analytics

  Digital Strategy

Manufacturing Excellence

Change Management

Interim Executive

IT and Tech Transformation



Project Management

Process Optimization and Transformation

Program Management Office (PMO)

Supply Chain

Tech and Systems Implementation

Advanced Analytics

Manufacturing Strategy



  • Develop processes for the operating model of a new business function
  • Provide process improvement recommendations to facilitate decentralization of engineering teams and their corresponding systems
  • Project manage the implementation of a company-wide data center consolidation and cloud migration
  • Analyze the last-mile delivery process and potential ROI of implementing a new process
  • Identify forecasting improvements to better predict revenue in a volatile and complex environment
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