Streamlining Supply Chain Operations in Academic Medicine

February 10, 2025 Riya Shah

A renowned non-profit, multi-site academic medical center sought a fixed-term materials management executive to provide strategic oversight and drive enterprise-wide operational efficiencies. The objective was to achieve sustainable reductions in total inventory costs and improve service levels within the supply chain function.

Business Talent Group (BTG) deployed a former hospital system Chief Supply Chain Officer and strategic program manager with extensive materials management experience. The consultant directed enterprise-wide supply chain operations, overseeing materials management, inventory control, laundry operations, linen distribution, and IMS technology implementations. He led the development of improved workflows and accountability structures while implementing processes to enhance efficiency and cost control. In addition to optimizing inventory management, the consultant evaluated resource allocation, recommended staffing levels, and provided guidance on capacity planning to meet both current and future departmental needs. Additional responsibilities included overseeing departmental budgets—such as capital, operating, and construction budgets—and ensuring financial alignment with the organization’s strategic goals. This engagement resulted in significant cost savings and improved service levels, strengthening the medical center’s supply chain operations for long-term sustainability.

About the Author

Riya Shah

Riya Shah is a part of BTG's Client Development and Management team where she works with leaders in the pharmaceutical and biotech industries. An MBA student pursuing a marketing concentration, Riya helps bridge sales and marketing initiatives for BTG. She enjoys learning about different strategies to increase engagement and scale growth.

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