Jody Greenstone Miller discusses key takeaways from Business Talent Group's 2019 Skills Index on Bloomberg Business Week.
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A leading provider of Medicare health plans sought to improve its digital marketing framework to boost performance and drive growth for a Medicare-focused product. Business Talent Group (BTG)...

A leading health insurer sought an experienced consultant to establish a reporting structure and drive operational improvements in its direct-to-consumer (D2C) telemarketing call center for...

When a senior product manager at a multinational pharmaceutical company went out on parental leave, the brand strategy director sought an experienced commercial consultant to backfill and support...

When the senior director of marketing at an ecommerce apparel retailer went on family leave, our client sought a senior marketing project manager to tackle cross-functional marketing initiatives...

A multinational Fortune Global 500 pharma and life sciences company sought to develop a strategic approach to healthcare provider (HCP) engagement across its consumer health portfolio. Following a...

Explore how high-end independent talent are serving life science companies today, providing an agile source of skills and helping life science leaders keep pace in a fast-changing environment.

In an effort to use data science to identify opportunities, the CIO of a global insurance company found himself needing a data science expert to take a leadership role on several initiatives,...

COVID-19 is sidelining the field reps that life science companies rely on for in-person pharmaceutical detailing. Healthcare marketing strategist Martine Taylor discusses how eDetailing can help.

Today’s B2C products live and die by customer ratings. If we are looking for Italian restaurants in a new city, we read the reviews. When we order a new set of sheets on Amazon, we filter by 4+...

Trying to improve your customer experience? Start by listening—to their opinions, goals, concerns, and expectations. The trick, of course, is what comes next. That’s where Voice-of-the-Customer (VOC)

Voice of the Customer programs help you harness customer insights to drive better product, branding, communication, and service decisions. Here's how.

Listen to your customers, and they’ll help improve your market success and overall business performance. At least, that’s the idea behind Voice of the Customer (VOC) programs, which enable you to...

Digital disruption has opened up a lot of opportunities in life sciences, from direct sales to data analysis. But what’s the best way to capture them? Business Talent Group’s on-demand digital...

Building Voice of the Customer, or VOC, programs has become a priority for many businesses. How do you gather and analyze VOC data?

A global financial services company was transforming the way it made decisions about product development and funding. The goal: to more tightly incorporate customer feedback into the process. The...

In this Q&A with retail operations leader Steve Hochman, we explore integrated business planning trends and best practices for 2023.

A strategic advisory firm was looking to develop a communication strategy for a mining company based in the Middle East. Part of a global expansion program, the initiative consisted of creating...

See how a rapid, six-week sprint can help you identify your most promising opportunities to reduce expenses and keep customers delighted.

In this on-demand webinar, we speak with Steve Wunker—Managing Director of New Markets Advisors—about how costovation enables companies to meet, and even exceed, customers’ expectations, cheaply

Data-driven insights are key to flourish in the post-pandemic economy, but it can be challenging to find resources to harness those insights effectively.