Top eCommerce Trends for 2021
From blockchain to the mesh omnichannel, senior IT consultant, executive, and BTG talent Peter Wokwicz identifies the 2021 ecommerce trends to watch.
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Remote Consulting Jobs: How Top Companies Are Getting Critical Work Done from a Distance
Remote work has suddenly become the new normal for independent consultants. Here are the types of work best suited for remote consulting jobs.
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Meatless Market Landscape
The Chief Growth Officer at an F500 food and beverage company was exploring opportunities in plant-based protein and needed help defining the most attractive options. We delivered a senior CPG...
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Retail Pricing Pilot
The VP of Omnichannel Operations at a F500 clothing retailer was updating pricing models to incorporate consumer behavior across channels. Business Talent Group’s pricing specialist built and...
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RFID Store Operations Support
An F500 apparel retailer was standing up a new RFID solution in three of their best-trafficked stores. With 30+ processes that needed to be redesigned and an overstretched internal team, the EVP...
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How Focusing on Speed Can Kill Your Customer Service
Speed kills. Retailers with brick-and-mortar operations are always trying to keep the checkout lines moving and get customers out the door as quickly as possible. Many collect time stamps on their...
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Strategic Visioning Support
A middle-market specialty retailer was redefining long-term strategies to keep up with a fast-changing landscape. Hoping to avoid the high cost and complexity of a Big 3 consulting engagement, the...
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Marketing to Millennials? Three Things You Need To Get Right.
If you’re marketing to millennials (and trying to reach today’s most lucrative customer segment) you probably already know you need to bring it with your digital media, leveraging social channels...
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On-Demand Product Management
An F500 apparel retailer was digitizing its end-to-end design and manufacturing process. To keep this important but temporary transformation on track, the head of innovation turned to BTG in...
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[eBook] Digitally Connecting the Retail Supply Chain
It’s no secret that today’s consumers are demanding. Spoiled by near infinite choice, expecting to be able to purchase anything at any time, from any device or location—and at the lowest price...
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Voice of the Customer: Best Practices
Trying to improve your customer experience? Start by listening—to their opinions, goals, concerns, and expectations. The trick, of course, is what comes next. That’s where Voice-of-the-Customer (VOC)
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Top 3 Business Problems – June
At BTG, we help clients address all sorts of business problems from developing a retail strategy to accelerating growth in new markets. Here are 3 of the most interesting challenges we saw this...
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