Interim Technology Transformation Leader

The head of innovation at a major American bank was implementing a new CRM as part of an aggressive roadmap to make the company’s technology more scalable and efficient. Yet his team lacked the technical experience to lead this important initiative, and the project had fallen behind schedule. What’s more, in the hyper-competitive market for technology specialists, he was having trouble finding the right full-time resources to get things back on track.

We delivered an experienced technology transformation leader who could not just oversee day-to-day development efforts but manage the development of top-level plans and strategies. This executive had previously served as CTO of Total Wine and CIO of Office Depot. He had over 20 years of experience managing CRM programs and was well versed in agile methodologies, implementation, and leadership.

Over the course of the next six months, BTG’s independent executive worked to make the CRM roll-out a success, concluding his engagement after developing a high-level training roadmap.

Value: Immediate executive leadership on a high-stakes CRM roll-out

About the Author

Leah Hoffmann

Leah Hoffmann is a former journalist who has worked for Forbes.com and The Economist. She is passionate about clear thinking, sharp writing, and strong points of view.

More Content by Leah Hoffmann
Previous Article
Project Management for a Clinical Process Transformation Program
Project Management for a Clinical Process Transformation Program

Executive leaders at an F100 life science company were implementing a multi-year transformational program t...

Next Article
Interim CEO of an Industrial Conglomerate
Interim CEO of an Industrial Conglomerate

The board of a global industrial conglomerate needed to unexpectedly terminate the CEO of a US subsidiary. ...

×

Talk with BTG to learn more about our on-demand talent.

First Name
Last Name
Company
Country
I would like to receive the latest expert insights and news from Business Talent Group.
By registering, you agree to the processing of your personal data by Business Talent Group as described in the Privacy Statement.
View our Privacy Policy and Cookie Policy
Thank you! We will be in touch shortly.
Error - something went wrong!