Assessing and Redesigning the HR Operating Model

Leah Hoffmann

The CEO of a global insurance company had been through four CHROs in as many years. Realizing she needed to re-evaluate the structure of the corporate HR function before recruiting again, she contacted Business Talent Group. 

BTG deployed an interim HR executive who worked closely with senior executives to understand strategic objectives. Then, she performed a detailed diagnostic of the company’s HR service model, identifying key performance drivers and relevant benchmarks.

Value: A detailed plan for organizational transformation informed by experience and vision

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